Contact us

Questions about your account, your billing, or whether cistem.ai fits how you sell — here is how to reach a person.

Last updated 23 September 2026

Customer support

Hours
Monday to Saturday

We answer support email within one working day. If your stock or orders have stopped syncing, say so in the subject line and we will look at it the same day.

Registered office

Krazy KreatorsB-71, 4th FloorSector 67Noida, Delhi NCR 201301India

Billing and cancellation

Subscription, invoice and cancellation questions go to the same support address. You can also cancel from inside cistem.ai at any time — see our refund and cancellation policy for what happens to the rest of a paid month.